PRIVACY POLICY
Introduction
This privacy policy sets out how Braenedin Cottage uses and protects any information that you give us when you use this website.
Braenedin Cottage is committed to ensuring that your privacy is protected. Any information by which you can be identified when using this website will only be used in accordance with this privacy statement and with the delivery of our service to you.
The rules on processing of personal data changed on the 25th May 2018 and are set out in the General Data Protection Regulation (GDPR), an EU wide data policy designed to harmonize data privacy laws across Europe and to protect and empower all EU citizens. The UK is already committed to remain GDPR compliant post Brexit and all businesses need to comply with GDPR.
1. Who we are?
Braenedin Cottage is a self catering cottage owned by Andrew and Suzanne Kennedy and together we act as the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details can be found at https://www.braenedincottage.co.uk/contact.
2. What information do we hold?
When bookings are made via our website or over the phone, personal details we may hold for you are your name, postal address, email address, landline and/or mobile number and names of other people included in the booking.
This information enables us to respond to and process your queries as well as process any payments. This information is not used other than by Braenedin Cottage to ensure we offer you the best service possible.
3. Other systems we use
Braenedin Cottage use the SuperControl online booking system. When you make a booking online via www.braenedincottage.co.uk/bookings you are entering your data into the SuperControl booking system which stores your data on our behalf. We may also enter data provided by you via email or telephone into the SuperControl system in order to manage your booking.
Please see their Privacy Notice for further details. These details are kept on a database held by Supercontrol who have a legal duty to secure and comply with all European Laws including GDPR for the security and safety of your data.
4. Sharing your data
We do not share your personal data other than with partner systems mentioned above, and only then for specific purposes as stated in this notice. Your personal data will be treated as strictly confidential.
No payment card data is held on these systems. If the online card payment option is used through the third party ‘Airbnb’, it is responsible for the security of this data. It must comply with all European and Worldwide Laws regarding the security of card data.
5. How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary and we only retain your data for the purposes of managing bookings, financial record keeping and for engagement/marketing communication (where consent has been given).
6. Cookies and Google Analytics
We may use Google Analytics cookies on our website pages to help analyse web traffic to our website. We may use traffic log cookies to identify which pages are being used. This may help us improve our website. We would only use this information for statistical analysis purposes and then the data is removed from the system.
The Braenedin Cottage website uses Google Maps to show the location of Braenedin Cottage. Google set a number of cookies on any page that includes a Google Maps. Google has a comprehensive privacy policy and they provide information on how Google uses cookies on their website.
7. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
8. Contact Us
The GDPR Regulation 2018 gives you many rights with respect to your personal data, including:
•The right to request a copy of the personal data which we hold about you;
•The right to request that we correct any personal data if it is found to be inaccurate or out of date;
•The right to request your personal data is erased where it is no longer necessary to retain such data;
If you have any comments on our privacy policy as set out in this document or would like to exercise any of these rights, please contact us using the following email address: info@braenedincottage.co.uk
9. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page.
Document Date - 25th May 2018.
It was great to have some returning guests from May, when the guidelines changed, as well as visitors who had shifted their holidays from last year.
Snippets from the guestbook below show how much everyone was delighted to be somewhere new; and Braenedin, the Spey Valley and the Cairngorms didn't disappoint. We love reading these for loads of reasons; they give us a warm glow, to check what wildlife has been spotted and getting new ideas for walks or activities to try.
The Scottish Government stated that the guidelines on self-catering will change from Friday 25 September 2020. There is now a one household restriction in self-catering properties, in-line with the restrictions in private homes in Scotland.